Environmental Cleaning Procedures

Current best practices for environmental cleaning procedures in patient care areas, as well as cleaning for specific situations (e.g., blood spills) and for noncritical patient care equipment.

Overview

For use in global healthcare facilities

The materials on this page were created for use in global healthcare facilities with limited resources, particularly in low- and middle-income countries. U.S. healthcare facilities should reference other webpages for environmental cleaning resources.

This chapter provides the current best practices for environmental cleaning procedures in patient care areas, as well as cleaning for specific situations (e.g., blood spills) and for noncritical patient care equipment; see summary in Appendix B1 – Cleaning procedure summaries for general patient areas and Appendix B2 – Cleaning procedure summaries for specialized patient areas.

The determination of environmental cleaning procedures for individual patient care areas, including frequency, method, and process, should be based on the risk of pathogen transmission.

This risk is a function of the:

These three elements combine to determine low, moderate, and high risk—more frequent and rigorous (with a different method or process) environmental cleaning is required in areas with high risk. Risk determines cleaning frequency, method, and process in routine and contingency cleaning schedules for all patient care areas. This risk-based approach is outlined in Appendix A – Risk-assessment for determining environmental cleaning method and frequency.

Risk-based environmental cleaning frequency principles

Probability of contamination: Heavily contaminated surfaces and items require more frequent and thorough environmental cleaning than moderately contaminated surfaces, which in turn require more frequent and rigorous environmental cleaning than lightly or non-contaminated surfaces and items.

Vulnerability of patients to infection: Surfaces and items in care areas containing vulnerable patients (e.g., immunosuppressed) require more frequent and rigorous environmental cleaning than surfaces and items in areas with less vulnerable patients.

Potential for exposure to pathogens: High-touch surfaces (e.g., bed rails) require more frequent and rigorous environmental cleaning than low-touch surfaces (e.g., walls).

Every facility should develop cleaning schedules, including:

Checklists and other job aids are also required to ensure that cleaning is thorough and effective.

These aspects are covered in more detail in 2.4.3 Cleaning checklists, logs, and job aids.

4.1 General environmental cleaning techniques

For all environmental cleaning procedures, always use the following general strategies:

Conduct visual preliminary site assessment

Proceed only after a visual preliminary site assessment to determine if:

Proceed from cleaner to dirtier

Proceed from cleaner to dirtier areas to avoid spreading dirt and microorganisms. Examples include:

Clean from outside the patient zone (the cleaner areas) toward the patient zone (the dirtier areas).

Proceed from high to low (top to bottom)

Proceed from high to low to prevent dirt and microorganisms from dripping or falling and contaminating already cleaned areas. Examples include:

Proceed in a methodical, systematic manner

Proceed in a systematic manner to avoid missing areas—for example, left to right or clockwise (Figure 10).

In a multi-bed area, clean each patient zone in the same manner—for example, starting at the foot of the bed and moving clockwise.

Clean in a systematic pattern around the patient zone.

Immediately attend to body fluid spills

Clean spills of blood or body fluids immediately, using the techniques in 4.5 Spills of blood or body fluids.

This is the general surface cleaning process:

  1. Thoroughly wet (soak) a fresh cleaning cloth in the environmental cleaning solution.
  2. Fold the cleaning cloth in half until it is about the size of your hand. This will ensure that you can use all of the surface area efficiently (generally, fold them in half, then in half again, and this will create 8 sides).
  3. Wipe surfaces using the general strategies as above (e.g., clean to dirty, high to low, systematic manner), making sure to use mechanical action (for cleaning steps) and making sure to that the surface is thoroughly wetted to allow required contact time (for disinfection steps).
  4. Regularly rotate and unfold the cleaning cloth to use all of the sides.
  5. When all of the sides of the cloth have been used or when it is no longer saturated with solution, dispose of the cleaning cloth or store it for reprocessing.
  6. Repeat process from step 1.

For all environmental cleaning procedures, these are the best practices for environmental cleaning of surfaces:

High-touch surfaces

The identification of high-touch surfaces and items in each patient care area is a necessary prerequisite to the development of cleaning procedures, as these will often differ by room, ward and facility. See Appendix C – Example of high-touch surfaces in a specialized patient area. Perform assessments and observations of workflow in consultation with clinical staff in each patient care area to determine key high-touch surfaces.

Include identified high-touch surfaces and items in checklists and other job aids to facilitate completing cleaning procedures. See 2.4.3 Cleaning checklists, logs, and job aids.

Common high-touch surfaces include:

4.2 General patient areas

General patient areas include:

Three types of cleaning are required for these areas:

Generally, the probability of contamination or the vulnerability of the patients to infection is low, so these areas may require less frequent and rigorous (e.g., method, process) cleaning than specialized patient areas.

4.2.1 Outpatient wards

General outpatient or ambulatory care wards include waiting areas, consultation areas, and minor procedural areas.

Table 6. Recommended Frequency, Method and Process for Outpatient Wards

Recommendations for Outpatient Wards by Area, Frequency, Method, and Process.
Area Frequency Method Process
Waiting / Admission At least once daily (e.g., per 24-hour period) Clean High-touch surfaces and floors
Consultation / Examination At least twice daily Clean High-touch surfaces and floors
Procedural (minor operative procedures; e.g., suturing wounds, draining abscesses) Before and after (i.e., between [Footnote e]) each procedure

Footnote e:
If there is prolonged time between procedures or local conditions that create risk for dust generation/dispersal, re-wipe surfaces with disinfectant solution immediately before the subsequent procedure.

Handwashing sinks, thoroughly clean (scrub) and disinfect

Sluice areas/sinks or scrub areas

4.2.2 Routine cleaning of inpatient wards

Routine cleaning of inpatient areas occurs while the patient is admitted, focuses on the patient zones and aims to remove organic material and reduce microbial contamination to provide a visually clean environment.

Note: This occurs when the room is occupied, and systems should be established to ensure that cleaning staff have reasonable access to perform routine cleaning.

Table 7. Recommended Frequency, Method and Process for Routine Cleaning of Inpatient Wards

Recommendations for Inpatient Wards by Frequency, Method, and Process.
Frequency Method Process
At least once daily (e.g., per 24-hour period) Clean High-touch surfaces and floors

4.2.3 Terminal or discharge cleaning of inpatient wards

Terminal cleaning of inpatient areas, which occurs after the patient is discharged/transferred, includes the patient zone and the wider patient care area and aims to remove organic material and significantly reduce and eliminate microbial contamination to ensure that there is no transfer of microorganisms to the next patient.

Terminal cleaning requires collaboration between cleaning, IPC, and clinical staff to delineate responsibility for every surface and item, including ensuring that:

It is important that the staff responsible for these tasks are identified in checklists and SOPs to ensure that items are not overlooked because of confusion in responsibility.

Table 8. Recommended Frequency, Method and Process for Terminal Cleaning of Inpatient Wards

Recommendations for Terminal Cleaning of Inpatient Wards by Frequency, Method, and Process.
Frequency Method Process
Patient transfer or discharge Clean and disinfect See general terminal cleaning process below

This is the general terminal cleaning process:

  1. Remove soiled/used personal care items (e.g., cups, dishes) for reprocessing or disposal.
  2. Remove facility-provided linens for reprocessing or disposal. See Appendix D – Linen and laundry management.
  3. Inspect window treatments. If soiled, clean blinds on-site, and remove curtains for laundering.
  4. Reprocess all reusable (noncritical) patient care equipment; see 4.7 Noncritical patient care equipment.
  5. Clean and disinfect all low- and high-touch surfaces, including those that may not be accessible when the room/area was occupied (e.g., patient mattress, bedframe, tops of shelves, vents), and floors.
  6. Clean (scrub) and disinfect handwashing sinks.

4.2.4 Scheduled cleaning

Scheduled cleaning occurs concurrently with routine or terminal cleaning and aims to reduce dust and soiling on low touch items or surfaces. Perform scheduled cleaning on items or surfaces that are not at risk for soiling under normal circumstances, using neutral detergent and water. But if they are visibly soiled with blood or body fluids, clean and disinfect these items as soon as possible.

Table 9. Recommended Frequency, Method and Process for Scheduled Cleaning of Inpatient Wards

Recommendations for Scheduled Cleaning of Inpatient Wards by Frequency, Method, and Process.
Frequency Method Process
Weekly Clean High surfaces (above shoulder height) such as tops of cupboards, vents

Walls, baseboards and corners

4.3 Patient area toilets

Toilets in patient care areas can be private (within a private patient room) or shared (among patients and visitors). They have high patient exposure (i.e., high-touch surfaces) and are frequently contaminated. Therefore, they pose a higher risk of pathogen transmission than in general patient areas.

Cultural considerations

Toileting practices vary, in terms of both the types of toilets in use (e.g., squat or sit, wet or dry) and the adherence to correct use. Therefore, needs for cleaning and disinfection vary. In some cases, more than twice daily cleaning and disinfection may be warranted.

Depending on resource and staffing levels, dedicated cleaning staff posted at shared toilets in healthcare facilities could reduce risk associated with these areas.

Table 10. Recommended Frequency, Method and Process for Patient Area Toilets

Recommendations for Patient Area Toilets by Area, Frequency, Method, and Process.
Area Frequency Method Process
Private toilets At least once daily (e.g., per 24-hour period), after routine cleaning of patient care area Clean and disinfect High-touch and frequently contaminated surfaces in toilet areas (e.g., handwashing sinks, faucets, handles, toilet seat, door handles) and floors
Public or shared toilets (e.g., patients, visitors, family members) At least twice daily Clean and disinfect High-touch and frequently contaminated surfaces in toilet areas (e.g., handwashing sinks, faucets, handles, toilet seat, door handles) and floors
Both (private and shared) Scheduled basis (e.g., weekly) and when visibly soiled Clean Low-touch surfaces; see 4.2.4 Scheduled cleaning

4.4 Patient area floors

Floors generally have low patient exposure (i.e., are low-touch surfaces) and pose a low risk for pathogen transmission. Therefore, under normal circumstances they should be cleaned daily, but the use of a disinfectant is not necessary.

There are situations where there is higher risk associated with floors (e.g., high probability of contamination), so review the specific procedures in 4.2 General patient areas and 4.6 Specialized patient areas for guidance on frequency of environmental cleaning of floors and when they should also be disinfected.

Table 11. Recommended Frequency, Method and Process for Patient Area Floors

Recommendations for Patient Area Floors by Area, Frequency, Method, and Process.
Area Frequency Method Process
Floors in general inpatient and outpatient areas, always cleaned last after other environmental surfaces At least once daily (e.g., per 24-hour period) or as often as specified in the specific patient care area Clean (unless otherwise specified within specific patient care area) See general mopping process below

This is the general mopping process:

Mop floors starting away from the door and move toward the door.

  1. Immerse the mop or floor cloth in the bucket with environmental cleaning solution and wring out.
  2. Mop in a figure-8 pattern with overlapping strokes, turning the mop head regularly (e.g., every 5-6 strokes).
  3. After cleaning a small area (e.g., 3m x 3m), immerse the mop or floor cloth in the bucket with rinse water and wring out.
  4. Repeat process from step 1.

These are the best practices for environmental cleaning of general patient area floors:

4.5 Spills of blood or body fluids

Regardless of the risk-level of an area, spills or contamination from blood or body fluid (e.g., vomitus), must be cleaned and disinfected immediately using a two-step process.

Table 12. Recommended Frequency, Method and Process for Spills of Blood or Body Fluids

This is the general process for cleaning of spills of blood or body fluids:

  1. Wear appropriate PPE. See Table 5 in 3.4 Cleaning Supplies and Equipment.
  2. Confine the spill and wipe it up immediately with absorbent (paper) towels, cloths, or absorbent granules (if available) that are spread over the spill to solidify the blood or body fluid (all should then be disposed as infectious waste).
  3. Clean thoroughly, using neutral detergent and warm water solution.
  4. Disinfect by using a facility-approved intermediate-level disinfectant.
    1. Typically, chlorine-based disinfectants at 500-5000ppm free chlorine (1:100 or 1:10 dilution of 5% chlorine-bleach; depending on the size of the spill) are adequate for disinfecting spills (however, do not use chlorine-based disinfectants on urine spills). See Appendix E – Chlorine disinfectant solution preparation.
    2. Take care to allow the disinfectant to remain wet on the surface for the required contact time (e.g., 10 minutes), and then rinse the area with clean water to remove the disinfectant residue (if required).

    4.6 Specialized patient areas

    Specialized patient areas include those wards or units that provide service to:

    Roles and responsibilities

    Pay special attention to roles and responsibilities for environmental cleaning.

    This vulnerable population is more prone to infection and the probability of contamination is high, making these areas higher risk than general patient areas.

    Unless otherwise indicated, environmental surfaces and floors in the following sections require cleaning and disinfection with a facility-approved disinfectant for all cleaning procedures described.

    4.6.1 Operating rooms

    Operating rooms are highly specialized areas with a mechanically controlled atmosphere where surgical procedures are performed. These require environmental cleaning at three distinct intervals throughout the day:

    Responsible staff

    Because operating rooms are highly specialized areas, the surgery department clinical staff usually manages environmental cleaning. Operating room nurses and their assistants sometimes perform cleaning duties along with, or sometimes instead of, general cleaning staff.

    Critical and semi-critical equipment in the operating rooms require specialized reprocessing procedures and are never the responsibility of environmental cleaning staff. The processes described below pertain only to the cleaning and disinfection of environmental surfaces and the surfaces of noncritical equipment.

    Where multiple staff are involved, clearly defined and delineated cleaning responsibilities must be in place for cleaning of all environmental surfaces and noncritical patient care equipment (stationary and portable). The use of checklists and SOPs is highly recommended.

    Table 13. Recommended Frequency and Process for Operating Rooms

    Recommendations for Operating Rooms by Frequency and Process.
    Frequency Process
    Before the first procedure Carefully inspect records and assess the operating space to ensure that the terminal clean was completed the previous evening.

    Wipe all horizontal surfaces in the room (e.g., furniture, surgical lights, operating bed, stationary equipment) with a disinfectant to remove any dust accumulated overnight.

    If there was no written confirmation or terminal cleaning on the previous day, do a full terminal clean (see Terminal Clean on this table).

    Thoroughly clean and disinfect portable patient-care equipment that is not stored within the operating room, such as suction regulators, anesthesia trolley, compressed gas tanks, x-ray machines, and lead gowns, before introduction into the operating room.

    Clean and disinfect: