Getting started with AWS Support

AWS Support offers a range of plans that provide access to tools and expertise that support the success and operational health of your AWS solutions. All support plans provide 24/7 access to customer service, AWS documentation, technical papers, and support forums. For technical support and more resources to plan, deploy, and improve your AWS environment, you can choose a support plan for your AWS use case.

Notes

To create a support case in the AWS Management Console, see Creating a support case.
For more information about the different AWS Support plans, see Compare AWS Support plans and Changing AWS Support Plans.
Support plans offer different response times for your support cases. See Choosing a severity and Response times.

Topics

Creating support cases and case management
Creating a service quota increase
Updating, resolving, and reopening your case
AWS Support Recommendations
Using AWS Support with an AWS SDK

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