Contact us

Find phone numbers and contact information at VA Atlanta Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Atlanta health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Atlanta health care.

Mailing address

Atlanta VA Medical Center
1670 Clairmont Road
Decatur, GA 30033

Main phone numbers

Local: 404-321-6111
Toll-free: 800-224-4087

To use Teletype for the Deaf (TTY) services: dial 711

A

Admissions / Patient Registration (Welcome Center)

Appointments - To Make/Change/Cancel

Atlanta VA Medical Center

Atlanta VA Clinic

B

Beneficiary Travel

404-321-6111, ext. 124157, 123589, 204321, 200725, 124087, 124160, 200725

Atlanta VA Clinic

Cobb County Clinic

Billing and Insurance

C

Call Center

Cashier

Center for Development and Civic Engagement (CDCE) - formerly Voluntary Service

Center for Visual and Neurocognitive Rehabilitation (CVNR)

Chaplain Service

Community Care

Congressional Liaison

D

E

Eligibility and Enrollment

404-321-6111, ext. 206458 (Atlanta VA Medical Center)

404-321-6111, ext. 206378 (Atlanta VA Medical Center)

404-321-6111, ext. 202071 (Atlanta VA Medical Center)

404-321-6111, ext. 313748 (Atlanta VA Clinic)

404-321-6111, ext. 352564 (Trinka Davis Veterans Village)

Empower Veterans Program

F

Freedom of Information Act (FOIA)

G

Gulf War, Agent Orange, POW Specialty Programs

Gulf War Family Support Program

H

I

M

Media Relations

Medical Records / Release of Information

Military2VA (M2VA) Case Management Program formerly Transition and Care Management (TCM) - OEF / OIF / OND Program

Million Veterans Program

N

O

OEF / OIF / OND Program

404-521-6263 see Transition and Care Management (TCM)

P

Patient Advocate / Veteran Experience

Patient Registration / Admissions

Pharmacy Refill Line

Police and Security Services

Public Affairs:

All media inquiries must be directed to the Public Affairs Office. Please avoid contacting staff members directly.

R

Release of Information / Medical Records

S

T

Telephone Advice Program

Transition and Care Management (TCM) - formerly OEF / OIF / OND Program

U

V

Veterans Benefit Administration (VBA)

Veterans Canteen Services (VCS)

Veterans Crisis Line

If you have hearing loss, call TTY: 800-799-4889

Veterans Experience / Patient Advocate

Veterans Transportation Service (VTS)

To schedule, please call 10-14 days prior to the appointment.

Voluntary Services

see Center for Development and Civic Engagement (CDCE)

W

Welcome Center

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Atlanta Healthcare System.

All media inquiries must be directed to the Public Affairs Office. Please avoid contacting staff members directly.

Phone: 404-321-6111 ext. 204521
Email: VHAATGPAO@va.gov

After hours or on weekends, please call the administrator on duty at .

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Atlanta

Email: Atlanta508.FOIA@va.gov
Fax:
Mail:

Atlanta VA Medical Center
Attn: GB-102
Release of Information
1670 Clairmont Road
Decatur, GA 30033

For questions about your request to VA Atlanta. Walk ins are available until noon.

Phone: 404-321-6111, ext. 202749 or ext. 201100

Additional FOIA request information

• Review VA’s requirements for a FOIA request, including sample requests.
• See the VA FOIA Library, which publishes commonly requested records.
• If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Atlanta.

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at VHAATGPAO@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

Last updated: July 19, 2024